Symptom message reply
'Aap ki takleef sun kar afsos hua. Doctor sahab chat par mashwara ya dawa nahi de sakte. Appointment ke liye din aur clinic choose karein. Agar takleef shadeed hai, to foran qareebi emergency jayein.'
AI chatbots
We set up an assistant on your clinic's WhatsApp and Instagram that handles bookings, timings, locations and what to bring, and politely refuses to diagnose. When someone lists symptoms, it explains that the doctor cannot advise over chat, gives the booking route, and points to emergency care when certain warning words appear.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
A doctor with a following gets comments and DMs listing symptoms and asking for a prescription, which you cannot and should not give. Leaving them unanswered looks uncaring; answering them is clinically unsafe. Meanwhile real patients wanting an appointment wait behind those messages. An assistant built for this trade gives every message a fast, safe reply: bookings for people who need one, an honest refusal for those wanting free diagnosis, and an urgent-care message whenever a description sounds like an emergency.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
Symptom message reply
'Aap ki takleef sun kar afsos hua. Doctor sahab chat par mashwara ya dawa nahi de sakte. Appointment ke liye din aur clinic choose karein. Agar takleef shadeed hai, to foran qareebi emergency jayein.'
Booking flow
Patient chooses clinic (F-8 or Satellite Town), then day, then enters name and age. Receptionist receives the details on WhatsApp Business and confirms a time. Reminder sent the evening before.
It should not. A clinic assistant for a doctor in Islamabad or Rawalpindi should handle bookings, timings and directions, and refuse diagnosis or prescriptions firmly and kindly. Health guidance belongs in a consultation. We build the refusal and emergency messages first, then the convenience features around them.
With a consistent reply that declines advice over chat and offers an appointment. Doctors across Islamabad face this daily once they post publicly. An assistant gives that reply instantly, includes urgent-care guidance when needed, and moves genuine booking requests to your receptionist without you reading every message.
Pitfalls
Where
Price
The Business bundle covers building and maintaining a website chatbot; chatbot platform or AI usage fees are paid by you, and multi-channel setups are quoted after the audit.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usYes. The first message says it is the clinic's automated assistant, and any patient can ask for a person during working hours. Pretending to be the doctor would undermine trust immediately.
In your WhatsApp Business account and the assistant's service, which you own. We collect only what booking needs, not medical history, and we explain retention before launch.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us