How do I get more product reviews on Daraz without breaking the rules?

Reviews on Daraz come from buyers who received the product, and they influence both the shopper deciding between two listings and the platform's ranking over time. A new product with no reviews struggles, which is why sellers feel pressure to fake them. Fake reviews are against Daraz's rules, Daraz looks for patterns such as many reviews from linked accounts, and buyers increasingly recognise them. The penalty risk is not worth it.

The honest methods are slower but they compound. Ship within the promised time, because late delivery produces most low ratings regardless of product quality. Pack the product so it arrives looking like the photos. Put a small card in the parcel thanking the buyer, giving a WhatsApp number for any problem, and asking them to leave a rating with a photo if they are happy. The WhatsApp line lets unhappy buyers reach you before they write a one-star review.

Answer questions on your listings quickly and clearly; good answers reassure future buyers almost as much as reviews do. When a negative review appears, reply politely and specifically: acknowledge the problem, explain what you are doing, and invite the buyer to contact you. A sensible reply under a bad review often reads better to the next shopper than a page of five-star ratings with no text.

Early sales help. Running sponsored ads on a new product, or including it in a campaign at a small discount, puts it in front of real buyers whose reviews then help it rank. Campaigns such as 11.11 bring many orders in a short time, which is when your packing and dispatch standards matter most for the reviews that follow.