A daily Channel note
'Aaj ki tareekh ka rate — 22 aur 21 carat, dukan ke board ke mutabiq. Board ki tasveer upar hai. Naye jhumkon ke designs neeche.'
WhatsApp marketing
We set up WhatsApp as your private counter: a Channel with a short dated rate note and new designs, a catalogue of pieces without public prices, quick replies for carat and buyback questions, and an appointment flow so a bride's family arrives at a quiet hour with someone free to serve them.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
Gold is discussed privately. Families want today's rate and a photo of one necklace without a public comment section watching. WhatsApp suits that well, and it is already where most jewellers get calls and voice notes — scattered across one owner's phone. Bridal buyers also need follow-up over months: first visit, design chosen, deposit, fittings, collection. A jeweller who tracks that in labels does not lose a family halfway because one message got buried under a hundred others.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
A daily Channel note
'Aaj ki tareekh ka rate — 22 aur 21 carat, dukan ke board ke mutabiq. Board ki tasveer upar hai. Naye jhumkon ke designs neeche.'
Appointment quick reply
'Bridal set dekhne ke liye subah 11 se 1 ka waqt behtar hai, dukan khaali hoti hai. Kis din aana chahenge? Ek din pehle yaad dehani bhej denge.'
Post one short dated note each day on a WhatsApp Channel with a photo of your shop's rate board, and send the same through a quick reply on request. Buyers in Rawalpindi and Islamabad then always see the date beside the rate, so an old forwarded message cannot pass as today's.
Yes, for selected pieces sent to people who asked. Keep full-stock photos and shop interiors off WhatsApp, and never forward a family's order details to anyone else. The aim is a private, one-to-one counter for a bride in Bahria or Satellite Town, not a broadcast of your safe.
Pitfalls
Where
Price
The Business bundle covers setting up and maintaining WhatsApp Business; if you move to the API, any Meta messaging charges are paid to Meta directly.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usNo. Rates, weights and orders need someone at the counter. Under the Business bundle we set up the Channel, catalogue, labels and replies; your staff do the answering.
You can share bank or wallet details there, as many shops do, but check every payment has actually arrived in your account before treating it as received, and give a written receipt for each deposit.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us