Quick reply for inclusions
/included — 'Rate mein khana, serving staff, crockery aur buffet setup shamil hai. Tent, lighting aur decor alag se arrange hota hai. Tasting booking ke baad hoti hai.' Adjusted to your actual terms.
WhatsApp marketing
Every catering deal closes on WhatsApp, so we organise it: a catalogue of menus by function type, a greeting that collects date, venue and guest count, labels for enquiry, quoted, tasting and booked, quick replies for what is included, and a broadcast list of past clients who hear about new menus before their next function.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
Catering enquiries arrive in bursts and expect answers fast: 'per head rate?' at 11pm, five corporate iftar requests in one Ramadan morning, a mehndi menu question on a Sunday. Families who get no reply within the hour message someone else. Unlike a restaurant, a caterer's customer comes back once a year or less, so keeping them is about staying in their phone between functions. Structuring WhatsApp properly means faster quotes, no double-booked dates in December, and a list of past clients you can reach when they plan the next wedding in the family.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
Quick reply for inclusions
/included — 'Rate mein khana, serving staff, crockery aur buffet setup shamil hai. Tent, lighting aur decor alag se arrange hota hai. Tasting booking ke baad hoti hai.' Adjusted to your actual terms.
Pre-season broadcast
Late September: 'Shaadi season ki bookings shuru. Is saal ke naye menus attached hain. December ki dates tezi se bhar rahi hain — date confirm karne ke liye reply karein.'
Ask the right questions first, automatically. A WhatsApp Business greeting that requests date, venue, guest count and menu type means the next human reply can be an actual quote. Caterers in Islamabad and Rawalpindi who do this answer in minutes instead of hours, which is often what wins the booking.
Prepare before Ramadan starts: a set iftar menu in the catalogue, a quick reply listing minimum order, notice period and delivery areas, and a label for each delivery date. Caterers in G-9, I-10 and Chaklala that do this can quote a Blue Area office within minutes instead of days.
Pitfalls
Where
Price
The Business bundle covers setting up and maintaining WhatsApp Business; if you move to the API, any Meta messaging charges are paid to Meta directly.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usYes, and we design them to read well on a phone. A catalogue is better for quick browsing, while a PDF works for a formal quote sent to an office or event planner who needs to forward it.
For most caterers handling a few dozen events a season, WhatsApp Business with labels is enough. If several salespeople share enquiries or you cater many corporate events weekly, a shared inbox or API setup becomes worth discussing.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us