AI chatbots

AI chatbots for general clinics in the twin cities

We would build a WhatsApp and website assistant that answers the routine questions your reception cannot pick up while the doctor is out: today's timings, which doctor sits when, whether walk-ins are fine, the services on offer and directions. Questions about symptoms or medicines are passed to staff, and anything urgent gets emergency contact details at once.

On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.

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Why it fits

Why ai chatbots matters for general clinics

Many neighbourhood clinics only have a doctor in the evening, yet the phone and WhatsApp ring all day with the same questions: are you open, is there a lady doctor, do I need an appointment, where do I park. Each unanswered message is a patient who tries the next clinic. An assistant that knows your timings, doctors and services can answer those instantly in Urdu, Roman Urdu or English. It must never play doctor, so the design matters as much as the technology: clear limits, clear handover and a log the staff can check.

The work

What we run for general clinics

Collect your real information first: timings for each doctor, services, walk-in policy, directions, and what staff want to handle personally.
Build the assistant on WhatsApp and your website, answering in Urdu, Roman Urdu and English using only that information.
Set firm limits so it never discusses symptoms, doses or diagnoses, and hands those chats to staff with a short summary.
Add an urgent-message rule that shares emergency contacts immediately when someone describes a serious problem.
Review conversation logs monthly with you, adding answers for the questions it could not handle.

Examples

Where we would start

Illustrative starting points, not results. The audit decides the real first move.

A conversation we would design

Patient: 'Aaj lady doctor hain?' Assistant: 'Ji, Dr. Ayesha aaj shaam 5 se 9 baje tak clinic mein hain. Walk-in welcome hai. Location ka link ye raha.' Doctor names and hours swapped for yours.

A handover message

Patient: 'Bachay ko teen din se bukhar hai, kaun si dawa dun?' Assistant: 'Dawa ke baare mein doctor hi bata sakte hain. Aap ka message staff ko bhej diya hai. Haalat serious ho to foran qareebi emergency jaayein.'

Is it safe for a clinic to use an AI chatbot?

It is safe when the chatbot only answers practical questions and hands anything medical to a person. Timings, doctors on duty, services and directions are ideal for automation. For a clinic in G-9 or Satellite Town, the real risk comes from chatbots that guess medical answers, so strict limits matter most.

Can a chatbot book appointments for a clinic?

It can take appointment requests and confirm walk-in timings, then pass them to reception to confirm. For walk-in clinics in Islamabad and Rawalpindi, a request system usually works better than a full booking calendar, because doctors' schedules change and the team still wants to confirm each slot personally.

Pitfalls

Common mistakes with ai chatbots

Letting a generic chatbot answer health questions from the internet, which is unsafe and can mislead a worried parent.
Forgetting to update the assistant when timings change, so it confidently tells people the clinic is open when it is not.

Where

Where general clinics cluster in the twin cities

Price

What does ai chatbots for general clinics cost?

The Business bundle covers building and maintaining a website chatbot; chatbot platform or AI usage fees are paid by you, and multi-channel setups are quoted after the audit.

Business bundle

from PKR 25,000per month

A local shop, clinic or service that needs to be findable, not just posted.

Website built and hosted
Google Business Profile set up and posted to weekly
Social media management on 1-2 platforms
Local SEO for Islamabad or Rawalpindi
Monthly report on WhatsApp

Month to month. Cancel any time.
Ad spend is separate and paid straight to the platform. We never mark it up.
No setup fee, no hidden charges.
Prices are in PKR and include everything listed.

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Questions about ai chatbots for general clinics

These are the questions we get on WhatsApp every week, answered the way we would answer them there.

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What happens if the chatbot gives a wrong answer?

Answers come only from the information you approve, so mistakes usually mean something changed and was not updated. We keep a log, review it with you, and fix gaps quickly. Medical questions are never answered by the bot at all.

Is the chatbot included in the Business bundle?

A basic assistant on WhatsApp or your website is scoped under the Business bundle. A more involved setup, such as booking across several doctors or a connection to clinic software, is quoted after we understand how your reception actually works.