A sample exchange
Buyer: 'Fridge qist pe milega? Kya documents?' Bot: 'Ji, 6 aur 12 mahine ke plan hain. CNIC copy aur salary slip ya bank statement chahiye. Kaunsa model dekh rahe hain? Staff aap ko poora hisaab bhej dega.'
AI chatbots
We set up a chatbot on WhatsApp and Messenger that answers the questions your counter staff repeat all day — monthly instalment, documents needed, delivery areas, installation, warranty claims — from a price and policy sheet you control, then passes the serious buyer to a person with the model and plan already noted.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
In season, an electronics shop drowns in the same questions: 'qist kitni banti hai', 'documents kya lagenge', 'AC lagwane ke paise alag hain?'. Each takes a minute, and while staff type answers, the buyer at the counter waits. Those questions have fixed answers, which is exactly where a well-fenced chatbot earns its keep. The trick is keeping it honest: it quotes only from your current sheet, admits when it does not know, and hands over to a person rather than guessing a price.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
A sample exchange
Buyer: 'Fridge qist pe milega? Kya documents?' Bot: 'Ji, 6 aur 12 mahine ke plan hain. CNIC copy aur salary slip ya bank statement chahiye. Kaunsa model dekh rahe hain? Staff aap ko poora hisaab bhej dega.'
Questions the bot should hand over
Price negotiation · old-AC exchange value · warranty disputes · anything about a specific delivered unit · complaints of any kind.
Yes, provided the instalment plans, documents and prices sit in a sheet you keep current. The bot answers from that sheet only, in Roman Urdu or English, and hands over when someone wants a final figure. That frees counter staff in Saddar or Blue Area during the April AC rush.
Not if it answers quickly and correctly and lets them reach a person. Buyers mostly want the qist figure and the documents list without waiting; a bot that gives those and then says 'staff abhi call karega' feels faster than a crowded counter in Rawalpindi, not colder.
Pitfalls
Where
Price
The Business bundle covers building and maintaining a website chatbot; chatbot platform or AI usage fees are paid by you, and multi-channel setups are quoted after the audit.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usAI chatbots sit with the Business bundle. A simple question-answering bot on one channel fits within it; connections to your stock or instalment software are scoped and quoted separately.
For an automated bot on WhatsApp, yes, through an approved provider, which carries its own messaging charges paid to that provider. On Messenger it can run without that.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us