My Facebook ad account got disabled. What do I do now?

Account Quality is the one place that shows what was restricted, whether it is the ad account, the business portfolio, the page or a person's profile, and why. The reason matters. A restriction for unusual payment activity is handled differently from one for repeated ad rejections or a suspected hacked profile. Read it carefully before doing anything else, and prepare your case before you press the review button rather than after.

Common triggers we see with small businesses in the twin cities include a brand-new account spending heavily on day one, several declined card charges in a row, an admin whose personal profile was hacked or flagged, and ads that break policy without the owner realising. Health and beauty ads are frequent offenders: before-and-after photos, copy that implies something about the viewer's body ('tired of your belly fat?') and miracle claims all break Meta's rules.

Before requesting review, fix what you can. Turn on two-factor authentication for every admin, remove people who no longer need access, settle any outstanding balance, delete or edit rejected ads, and make sure the page and business details are consistent and real. Then submit the review with a short, factual explanation.

Resist two tempting mistakes. Opening new ad accounts or business portfolios to get around a restriction can be treated as evasion and make things worse across everything linked to you. Buying or renting someone else's ad account puts your business on an account with an unknown history. If the review fails, it is slower but safer to rebuild properly under your own verified business.