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Diagnosis on camera
Show the fault being found, not only fixed. The noise, the scan tool reading, the worn part laid beside the new one. This is what makes a stranger drive across the city to you.
- The knocking noise a customer ignored for a month, and what it looked like when we opened it
- Reading an OBD code on a Cultus and explaining what it means in plain Urdu
- Old clutch plate next to the new one, with the mileage each managed

