Revised estimate message
Salam. Aap ki gaari mein brake pads ke ilawa disc bhi ghis chuki hai — photo saath hai. Sirf pads ka kaam pehle wala estimate hai, disc ke saath naya estimate bhejta hoon. Aap batayein, phir kaam karte hain.
WhatsApp marketing
We set up your workshop's WhatsApp so every car that comes in is labelled, the customer gets photos of the worn part before you replace it, and an opt-in reminder goes out when the next oil change or pre-summer AC check is due. Quick replies handle timings, pickup and 'kitna kharcha hoga' honestly.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
Workshops live on regulars, and regulars forget. A car serviced in March is due again months later, and if nobody reminds the owner, he takes it to whichever workshop is nearest that day. WhatsApp is where those owners will actually read a reminder; most never open your Facebook page. The same chat solves the trade's trust problem: a photo of the cracked belt or leaking radiator, sent before the work, is proof the customer keeps, and it turns the revised bill into a conversation rather than an argument.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
Revised estimate message
Salam. Aap ki gaari mein brake pads ke ilawa disc bhi ghis chuki hai — photo saath hai. Sirf pads ka kaam pehle wala estimate hai, disc ke saath naya estimate bhejta hoon. Aap batayein, phir kaam karte hain.
Pre-summer reminder
Garmi shuru hone wali hai. Pichli dafa aap ki Cultus ka AC March mein check hua tha. Is hafte gas aur condenser check karwa lein — reply karein, time de dete hain.
Remind them before they need you, on the channel they actually read. A short WhatsApp message when an oil change or AC check is due, sent only to customers who agreed to it, keeps Rawalpindi and Islamabad owners coming back instead of drifting to whichever workshop is closest on the day.
Before continuing the work, send a photo or short video of the extra fault on WhatsApp with the revised estimate, and wait for a reply. The customer sees the problem, agrees in writing and keeps the record. It is the simplest fix for the trade's 'you increased the bill' problem.
Pitfalls
Price
The Business bundle covers setting up and maintaining WhatsApp Business; if you move to the API, any Meta messaging charges are paid to Meta directly.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usNot if they asked for them and the messages are useful and rare. A reminder tied to their car and the season reads as service. Generic promotions sent weekly read as spam and get the number reported.
Yes. A dedicated business number, rather than the owner's personal phone, means helpers can answer while you are under a car and the customer history stays with the workshop.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us