Community management

Community management for news and commentary channels in Islamabad

We set and publish a rulebook that applies equally to supporters of every party, configure YouTube and Facebook filters for abuse and spam, review held comments daily, answer factual questions with sources, pin corrections where they belong, and bring threats, legal notices or anything sensitive straight to you on WhatsApp.

On the Growth package, PKR 35,000 per month. Ad spend, if you run ads, is separate.

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Why it fits

Why community management matters for news and commentary channels

Political comment sections in Pakistan fill quickly with supporters of every side, and much of it is abuse, coordinated spam or misinformation pasted in bulk. Left alone, it drives away the thoughtful viewers a commentary channel wants and creates problems with advertisers and the platform. Moderated badly — removing one side and leaving the other — it makes the channel look partisan. Fair, rule-based moderation applied the same way every day is a lot of work, and the host already has an evening upload to make.

The work

What we run for news and commentary channels

Write a short moderation policy covering abuse, threats, spam, impersonation and misinformation, applied identically whatever the commenter's politics.
Configure blocked words and held-for-review filters in YouTube Studio and on Facebook, updated as new slurs and spam patterns appear.
Review held comments daily, approving reasoned disagreement and removing whatever breaks the published rules.
Pin corrections and source links under videos when viewers raise a valid factual point.
Escalate threats, doxxing, legal notices and complaints from people named in videos to the host immediately, with screenshots.

Examples

Where we would start

Illustrative starting points, not results. The audit decides the real first move.

A pinned rules comment

Is channel par har raaye ka khair maqdam hai. Gaali, dhamki, spam aur jhooti khabar hata di jaati hai — kisi bhi party ki taraf se ho. Correction ho to source ke saath likhein.

Reply to a factual challenge

Thank you — you are right that the notification was revised on [date]. We have pinned the revised version above and will mention the change in the next video.

How do I moderate political comments on my YouTube channel fairly?

Publish clear rules and apply them the same way to every side. Remove abuse, threats, spam and impersonation; keep reasoned disagreement, even when it is sharp. Islamabad commentary channels are watched closely for bias, so consistent moderation protects the host's reputation as much as filtering protects the comment section.

Should I turn off comments on political videos?

Usually not, because comments are where viewers raise corrections, questions and story tips. Switching them off on one video can be sensible when a thread becomes unmanageable, but as a habit it tells viewers in Rawalpindi, Islamabad and abroad that the channel does not want to hear from them.

Pitfalls

Common mistakes with community management

Hiding every hostile comment, which looks like censorship and makes the accusation louder somewhere else.
Letting the host reply angrily in the comments, producing screenshots that outlive the video itself.
Ignoring coordinated spam bursts until they bury every genuine comment under a video.

Where

Where news and commentary channels cluster in the twin cities

Price

What does community management for news and commentary channels cost?

The Growth package includes daily comment and DM replies on one or two platforms; very busy inboxes or replies on a third platform are quoted after we see a typical week.

Growth

PKR 35,000per month

A YouTube channel or business page that is posting but not growing.

4 long-form videos edited
12 Shorts, Reels or TikToks edited
Thumbnails for everything we publish
Full channel or page SEO
Comment and DM replies
Weekly report on WhatsApp
1 strategy call every month

Month to month. Cancel any time.
Ad spend is separate and paid straight to the platform. We never mark it up.
No setup fee, no hidden charges.
Prices are in PKR and include everything listed.

Compare every package

Questions about community management for news and commentary channels

These are the questions we get on WhatsApp every week, answered the way we would answer them there.

WhatsApp us

Will you delete comments that criticise me?

Not for criticism alone. The rules remove abuse, threats, spam and impersonation. Criticism of your views, even harsh criticism, stays up, because removing it damages trust far more than leaving it.

Can you handle comments on Facebook too?

Yes. The same rules apply on your Facebook page, where hiding a comment instead of deleting it is sometimes the better option: the commenter and their friends still see it, while everyone else does not.