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Digital MarketingIslamabad

WhatsApp marketing

WhatsApp marketing for restaurants: bookings, birthday tables and weekday broadcasts

We move your bookings onto one WhatsApp Business number instead of three staff phones, set quick replies for menus, hall capacity and directions, label every chat by date and party size, and build an opt-in broadcast list of families who ate with you, so the Wednesday deal reaches them directly and no delivery app takes a cut.

On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.

Why it fits

Why whatsapp marketing matters for restaurants

Big bookings — rukhsati dinners, office farewells, a birthday for twenty-five — arrive as voice notes on the manager's phone, the owner's phone and the cashier's phone, and two of them get promised the same hall. That single problem costs restaurants more goodwill than any bad review. WhatsApp is already where twin-city families plan dinner, so the fix is structure, not a new app: one number, labels per booking date, a confirmation message, and a broadcast list of people who chose to hear from you. A table booked directly is worth far more than the same food sent out through an app.

The work

What we run for restaurants

  • Set up WhatsApp Business with the menu as a catalogue, a greeting that asks date, time and party size, and an away message with hours.
  • Create labels for booking date and type — family, office, birthday, rukhsati — so the manager sees the week at a glance.
  • Write quick replies for the questions asked twenty times a day: family hall capacity, parking, directions from a landmark, outdoor seating, cake policy.
  • Build an opt-in broadcast list from the bill or table card, then send one or two weekday offers a week, never daily spam.
  • Add a click-to-WhatsApp button on Instagram, Facebook and Google so every booking lands in the same inbox.

Examples

Where we would start

Illustrative starting points, not results. The audit decides the real first move.

WhatsApp quick reply

/hall — 'Our family hall seats up to 30 and needs booking a day ahead. Please send date, time and number of guests, and we will confirm here within the hour during opening times.' (Capacity is illustrative.)

Broadcast we would test

Wednesday, 4pm: 'Aaj raat family platter sirf dine-in par. Table ke liye bas time aur log batayein.' One photo of the platter, nothing else.

How can a restaurant stop double-booking its family hall?

Put every booking on one WhatsApp Business number, label each chat with the date and party type, and send a written confirmation before treating it as booked. Restaurants in Saddar and Blue Area that switch from three phones to one labelled inbox usually find the clashes simply stop.

Is WhatsApp broadcast allowed for restaurant offers in Pakistan?

Yes, if people opted in. A broadcast only reaches contacts who saved your number, and sending to people who never asked gets you reported. Ask at the table or on the bill: 'Save our number for weekday deals.' A smaller list that wants your Tuesday offer beats a large one that blocks you.

Pitfalls

Common mistakes with whatsapp marketing

  • Adding every customer's number to a broadcast without asking, which gets the number reported and restricted.
  • Keeping bookings on a personal number, so when the manager leaves, every regular's chat history leaves with him.

Where

Where restaurants cluster in the twin cities

Price

What does whatsapp marketing for restaurants cost?

The Business bundle covers setting up and maintaining WhatsApp Business; if you move to the API, any Meta messaging charges are paid to Meta directly.

Business bundle

from PKR 25,000per month

A local shop, clinic or service that needs to be findable, not just posted.

  • Website built and hosted
  • Google Business Profile set up and posted to weekly
  • Social media management on 1-2 platforms
  • Local SEO for Islamabad or Rawalpindi
  • Monthly report on WhatsApp
  • Month to month. Cancel any time.
  • Ad spend is separate and paid straight to the platform. We never mark it up.
  • No setup fee, no hidden charges.
  • Prices are in PKR and include everything listed.
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Questions about whatsapp marketing for restaurants

These are the questions we get on WhatsApp every week, answered the way we would answer them there.

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Do we need the paid WhatsApp API?

Most single-branch restaurants do not. The free Business app with labels, catalogue and broadcast lists covers bookings well. The API makes sense with several branches or a team answering at once, and we will say so if you reach that point.

Who replies to the booking messages?

Your floor manager, ideally, because only the restaurant knows which tables are free. We set up the replies, labels and templates so a reply takes seconds, and we can cover routine questions during agreed hours.

Next step

WhatsApp marketing for restaurants? Send us your link.

Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.

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