A neutral reminder
'Assalam o alaikum. This is a reminder from [clinic name] about your appointment on Thursday at 5pm. Reply 1 to confirm or 2 to change the time.' No mention of pregnancy or which scan it is.
WhatsApp marketing
We set up WhatsApp so your clinic can follow a pregnancy properly: labels by trimester, discreet reminders before each scan and test, an opt-in channel for antenatal class dates, and careful quick replies for late-night questions. Clinical concerns always go to the doctor or to emergency advice, never to an automated message.
On the Business bundle package, from PKR 25,000 per month. Ad spend, if you run ads, is separate.
Why it fits
One pregnancy means many visits across nine months, and every missed scan reminder is both a care gap and a lost appointment. Women here prefer asking privately, so the serious questions arrive on WhatsApp after midnight rather than in comments. That privacy is a strength and a responsibility. A message about bleeding or pain cannot sit until morning, so the setup must route it clearly to emergency guidance. Organised well, the WhatsApp line becomes the clinic's real relationship with patients between appointments.
The work
Examples
Illustrative starting points, not results. The audit decides the real first move.
A neutral reminder
'Assalam o alaikum. This is a reminder from [clinic name] about your appointment on Thursday at 5pm. Reply 1 to confirm or 2 to change the time.' No mention of pregnancy or which scan it is.
After-hours away message
'The clinic is closed now. If you have heavy bleeding, severe pain, fits, or reduced baby movement, please go to the nearest hospital emergency now. For other questions we will reply in clinic hours.'
Yes, carefully. Patients in Islamabad and Rawalpindi already expect it, and reminders across nine months of visits are genuinely useful. The rules are privacy and safety: neutral wording, no diagnosis by chat, and an after-hours message that sends urgent symptoms to the nearest emergency department without delay.
It should say the clinic is closed, list the symptoms that need emergency care now, and name where to go. For a gynaecology clinic in F-8 or Bahria Town that means a short, plain message in Urdu and English that a frightened patient can act on without waiting for anyone.
Pitfalls
Where
Price
The Business bundle covers setting up and maintaining WhatsApp Business; if you move to the API, any Meta messaging charges are paid to Meta directly.
Business bundle
from PKR 25,000per month
A local shop, clinic or service that needs to be findable, not just posted.
These are the questions we get on WhatsApp every week, answered the way we would answer them there.
WhatsApp usA Channel is one-way: followers cannot see each other's numbers and cannot post into it. That suits class dates and general guidance. Anything about an individual patient stays in a private chat.
Many clinics do, but only to the patient's own number with her consent, and staff should not keep copies on personal phones. We help you write that rule down so every receptionist follows the same practice.
Related
Next step
Tell us your business and where you trade. We reply on WhatsApp with the first thing we would change, usually under 2 hours in working hours.
WhatsApp us